FAQ's

Returns 
The Sunrise Kids accepts refunds or exchanges within 7 days of receiving your order – only if goods are faulty and contact has been made.  There is no refund for change of mind under any circumstance. 



Shipping
The Sunrise Kids ships all orders with registered Australia Post, there's a flat rate of 9.50 storewide apart from the macrame swing chair which is classed as 'heavy goods' with a charge of 20.00

Internation postage is a flat rate of 25.00

For free shipping, please use code “FREESHIPPING”  for orders over $80 within Australia.



Once your order has been placed, you will receive confirmation to your email address. Orders are generally sent within 2-5 days, however at times of which I have a high amount of orders and for custom dyeing please allow up to 2 1/2 weeks for items to be shipped. Please don’t hesitate to request your item be sent as soon as possible in the comments when ordering if you need it and I’ll make it a priority to get it done and sent.

The Sunrise Kids takes no responsibility for the loss or damage to items once posted.

Hand dyed. Naturally plant dyed. Tie dye:

Dyed items may vary slightly in the depth of colour to that pictured on the listing. Please note that the result can be effected by many things, especially with the seasonal nature of plant and natural dyes. This is part of the process and means that your item is especially created for you. I work hard to maintain the overall look, style and feel of what is pictured and the hand dyed qualities are to be appreciated and loved.

It is recommended all dyed items to be cared for by washing gently in cool water with an eco friendly product, drying either inside out or out of direct strong sunlight.